Cabinet Systems

Cabinet Systems is an award-winning cabinet manufacturing business located in Port Elliot, South Australia. Since implementing Cabinetry.Online, the team at Cabinet Systems has seen a massive surge in sales and turnover.

Cabinet Systems’ reputation for quality manufacturing has meant that the business has been experiencing continual growth for quite some time. The team was having trouble keeping up due to the need to manually enter some of the jobs that were coming in, working long hours and paying staff overtime just to ensure that work could be done on time. They saw that a quality online ordering system would differentiate their business from competitors and provide clients with a unique service. Furthermore, they believed that if they could eliminate the need to manually enter jobs, the business would perform even better.

That’s where Cabinetry.Online came in and brought with it a number of benefits.

Thanks to Cabinetry.Online, the team now has one single method of manufacturing for all the varying forms of work that come in. There’s no need for manual job entry – everything just goes through the portal. “It’s lead to processing times being slashed by more than 50% in the workshop – it’s so much more efficient,” says Ben Fatchen, the director of Cabinet Systems.

Another advantage of Cabinetry.Online is the ability to value-add to all orders. The ease and speed of getting quotes means that the team has the capacity to upsell on all their jobs, resulting in greater turnover. “The business is no longer bogged down or held back by what used to be the tedious and time-consuming process of creating quotes manually,” Ben adds.

Customer support was also an important factor in the team’s decision to go ahead with Cabinetry.Online. They wanted to be sure that there would be someone to help them out when needed. “The support we receive is second-to-none; it’s good to know that they are just a phone call away,” Ben remarks.

Cabinetry.Online has allowed the team at Cabinet Systems to focus on the parts of the business that need their attention rather than the monotonous tasks that can be more accurately completed by the system. “It’s the future of the industry and well worth implementing in every cabinet-making business,” Ben concludes.